This post is written by Salil Gupta, Managing Partner at Vcare Technology, a provider of contact center services to online retailers.
Holiday season is here, earlier than ever. With a 40% increase in sales during the holiday shopping season for some retailers, it’s the most important time of the year to ensure customers are left with a great experience- from website usability to customer support to fulfillment.
Nathan Hayner March 1st, 2015
Posted In: Customer Care
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