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Outsourcing all comes down to value.

Outsourcing anything is hard. It requires a lot of trust. But if you pick a bad partner, you can always cut your losses and move on. (more…)

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July 26th, 2016

Posted In: Care Costs

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I have a confession to make. The call center industry has a dirty secret. (more…)

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July 12th, 2016

Posted In: Care Costs

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