4 Customer Care Trends Moving The Needle In 2016

At $630.5 billion in holiday spending, this season is poised to be one of the biggest on record, according to the National Retail Federation.

But retailers have more to be thankful for than just a strong economy. There are 4 major trends at work over the past several years that are contributing to what will be a historic retail season. (more…)

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December 14th, 2015

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