myths

The 6 Most Outdated Myths About Outsourced Customer Service

The 6 Most Outdated Myths About Outsourced Customer Service

We’re about to break down the six biggest myths in outsourced customer service for you. These are myths that have been propagated for decades - you’ve likely heard many of them before - and they apply to all industries, from Retail & Ecommerce, to Wireless & Telecommunications, to Health Care.