Contact Center Services
Vcare provides phone, email, chat and social media customer service support. Our service powers the best brands.
Industries We Serve
Travel and Tourism
Insurance and Healthcare
Energy and Utilities
What do our customers want?
of customers expect help quickly
want an issue resolved in first interaction
want to deal with a friendly representative
Creating exceptional customer experiences
Fast Response Time
High first resolution scores
Superior client engagement model
Fast response times during the holiday season!
One of the premium online retailers was looking for a contact center that could provide fast service to its customers during the holiday season.
Request this case study now, and learn how we helped them.
Instant connection with customers!
One of the leading global designer of sportswear was facing a challenge to find a contact center which could represent their unique brand and provide experience that their in-house center would provide.
Request this case study, and learn how we made a difference.
Increased customer satisfaction for an online lifestyle retailer!
An online lifestyle retailer wanted a partner who could help them ensure that their customers are happy and satisfied with their products and services.
Request this case study now, and learn how we helped them increase their CSAT scores.