Looking for Urgent Back Office Outsourcing? Here’s How We Can Help

Looking for Urgent Back Office Outsourcing? Here’s How We Can Help

With the way that technology has reshaped the modern workplace environment, it wouldn’t be incorrect to state that it has also changed back office outsourcing dramatically.

(v) WeCare: Top-Rated Outsourcing Call Centre in the USA

(v) WeCare: Top-Rated Outsourcing Call Centre in the USA

At (v) WeCare, we understand the level of service you're looking for, the right steps to implementation, and your concerns. The idea of outsourcing call center can seem daunting, especially if you've never used this service before.

5 Best Practices to Help You Improve Email Chat Answering

5 Best Practices to Help You Improve Email Chat Answering

Nowadays, many companies are enjoying the benefits of live chats. But how can the companies maximize these benefits? Below we’ve compiled a list of email chat answering best practices to help you provide outstanding customer service, and stay ahead of the curve

(v)WeCare Exceptional Contact Centre Outsourcing Services

(v)WeCare Exceptional Contact Centre Outsourcing Services

(v)WeCare has been providing customer support since 2004. We understand a phone call is the first connection point a customer has with your brand.  Our friendly call reps will handle your customers courteously as they resolve any underlying issues.

Five Phrases Call Center Agents should avoid at all costs!

Five Phrases Call Center Agents should avoid at all costs!

Working in a call center can be very tricky. A small, tiny mistake in communication can trigger a very angry customer, which could, potentially, escalate into your worst nightmare, as we are dealing with people. It is very important to be extremely careful with your words.