5 Qualities We Look for in a Customer Service Representative

As a premier call center outsourcing center in the USA, we look for the very best customer service reps in the industry. We dedicate a lot of time and energy to training our service reps to provide immediate help and service, resolve issues during the first call, and to have great product knowledge. That being said, there are a few qualities we look for in customer service reps during the hiring process that cannot be taught.