Now that you have made an amazing decision to click on the Google ads
Let’s answer a few questions that you might have
It all started when…
Let’s tell you a little bit about our company
How long have you been in business?
We are a company that has been in business for the last 14 years.
What do you do?
We provide outstanding experiences to your customers in every interaction. We do that by answering calls, emails, chats, do social media work, and other back office jobs.
Where are you located?
Located in Cherry Hill, New Jersey (another center in Vegas is on the way).
We believe in providing outstanding services.
Are you in a state where the minimum wage was already gone up to $15 or struggling to hire reps in this economy?
Since we are in New Jersey (most populous state) we are able to hire fast. We have hired as many as 125 reps in less than two weeks for a project.
Our US based reps connect with the customers instantly.
Typical lifecycle of our managers is 5 years or more.
We know you have lots of choices such as Philippines and near shore.
It takes 3 times longer for an offshore reps to understand your customer than US based rep.
Training is tough.
Connection is missing with the offshore rep.
With us you can train right in our offices in Cherry Hill, or our reps can travel to your location, in addition to video meetings.
Our solution offers:
Amazing reps, who are ready to help
One of our teams
And as a part of the doing business with us you get the meet our company dog ‘Barney’ too
And as an update the ball is deflated now!
He is always ready to QA calls and give feedback
Our happiest rep